Providing our customers with the ultimate in Risk Free shopping, Vivid Racing confidently offers a 30-Day Money Back Guarantee on it's products. If you are not completely satisfied with the product you have ordered, return it to us within 30 days for a full product refund.* If you have any questions about our 30-Day Money Back Guarantee program, contact our customer service department at 1-866-44-8483 Monday to Friday 9am - 6pm MST. You can also contact us via email or Live Chat by Clicking Here. *30-Day Money Back Guarantee most follow these guidelines: Money Back Guarantee is good ONLY for 30 Days from original invoice date. Item must be brand new in unused condition. All original packaging, components, instructions, must be included in undamaged condition. Special Order and Freight/Oversized items are restricted from this program. Special order items are deemed as: Custom to the customers needs, speciality built products, non standard items, made to order products, or products that must be imported or purchased specifically for individual customer. Returns must be approved by Sales Manager and assigned an RMA number. Items must be shipped back to Vivid Racing for inspection before processing a refund. Vivid Racing does not pay return shipping nor refund original shipping. Refunds will be issued after inspection via the original form of payment for the original invoice product values. Vivid Racing does reserve the right to void 30-Day Money Back Guarantee with a written response stating reason. If the guarantee is voided, the customer can either pay a restocking fee of up to 35% or have the item shipped back to them.
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