"Vivid Racing is probably the best auto parts vendor I have had the pleasure of doing business with online. This is not an exaggeration or an overstatement in any way. I have purchased several "big" and expensive items, including full carbon fiber hoods and suspension systems from Vivid for my BMW, and I have been more than satisfied with every purchase.
I have received GREAT prices on everything I have purchased from here. I mostly buy through contacting sales representatives directly, not through the online store, and I found that everyone I have ever talked to at this company is honest, sincere, and genuinely helpful and friendly.
When I had a problem with the clearcoat of my hood, I contacted Vivid and almost immediately received a reply from Billy/BJ. He promptly contacted the manufacturer of the hood and set things straight, and soon I will be receiving a full replacement at no cost to me. The only delays I experienced were due to the manufacturer itself, not Vivid Racing. This guy deserves a promotion for all the help he's given me! He even provided input and advice based on his opinions concerning what suspension upgrades would benefit my car.
Now, I have just received my suspension kit (which I paid a ridiculously great price for), one day early from the USPS time estimate. I really could not be happier.
Vivid Racing is one of those rare vendors that is big enough that things will always go smoothly with your purchases and questions (I have purchased items from small start-up vendors who really did not have their stuff together and customer service was a mess), but small and personal enough that you are not just an order number to them. I highly recommend Vivid over all other vendors I have purchased from (and there are MANY)!
Great prices, amazing customer service, friendly and knowledgeable staff, and an obvious genuine interest in cars all make Vivid Racing my preferred choice for performance parts."
"Just want to give you guys a 5 star rating. My third time making a large purchase through your sales department and the service was spot on. Super great pricing and probably some of the best on the market for most products. Received my coilovers in less than a week and look great. Thanks again Joe Rolak, spot on!"
by Olav Chr. Skareland
"This was a special order Work wheels for my Datsun 240Z.
Work Gnosis HS203 Full Revers Barrel Wheel 20x9 Gold Finish, Polished Lip PCD: 5x1143.MM Offset: - 15 center bore 73,1
Fantastic GOOD service by Vivid Racing and Leo.
Highly recommended Company, and I will probably do business again.
"Great job guys!! Thanks!"
by BizRate Customer
"Surprisingly easy shopping experience with products I am looking for."
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