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What is a Core Charge and why is it added to my order?
A Core Charge applies to an item that is rebuilt or remanufactured. An acronym for "Cash On Return," the charge is credited to your credit card upon the successful return and receipt of a good, rebuildable core unit. Core charges typically apply to starters, steering racks, alternators, etc. If you would like to return an item associated with a core return value, please email us.
Please note:
- All fluids must be drained from the core
- The core must be securely wrapped in plastic and sealed
- Cores must be returned in the packaging or box used in the shipment of the order sent to you. If the core is not returned in its original packaging, our supplier will not accept it back, and will not be able to credit you the core charge.
- Your core will be inspected to determine if the core is rebuildable
- Core return shipping charges are the responsibility of the customer. These are non-refundable.