Vivid Racing is looking for talented and motivated individuals to join our team. We do offer health and dental benefits as well as an option for a 401K! We are located in Gilbert, Arizona. Please email us with which job you are applying for, include a cover letter telling us why you want to work at Vivid Racing, your relevant experience or passion for this industry, and a resume to firstname.lastname@example.org
Participate in Facebook Groups and Online Forums to generate sales
Answer incoming sales phone calls
Handle sales inquiries questions
Utilize our support ticket system to field inquiries
Work with our Live Chat system to handle questions
Inputting sales using our admin system
Being able to give honest answers or solutions to problems is more important then to know everything about anything.
A person who is motivated by customer satisfaction, but has the desire to earn money.
A well spoken person that knows how to gather customer information and focus on the sale.
General understand of the Performance or Aftermarket Products.
Must be very internet savvy and understand the ins and outs of Microsoft Outlook.
Have previously used some type of ERP and CRM system
Organization and follow-ups are extremely important to success.
Professional appearance and positive attitude.
Pay: Base + Commission
Customer Support Team Member- No Open Positions
Multiline phone support, including inbound calls from existing customers (75-100 calls per day)
Working with manufacturers and vendors to get updates for customers.
Using our ticket system to communicate with customers
Working with Live Chat for on demand customer inquiries
Work with our CRM to follow up with and keep track of existing customers
Strong phone skills
Comfortable with using a CRM
Exceptional customer service skills
B2B Account Manager - No Open Positions
Lead generation with outbound calls
Answer incoming communication via calls and emails
Preparing Dealer Tools such as inventory and product data
Work with our CRM to build a client list and opportunities
Following developed SOPs to ensure the best possible experience is provided
Strong computer skills
Familiar with building contacts and follow up
Very proficient in the use of a CRM
Strong phone skills
Pay: Base + Comission.
Social Media | Content Creator - Offroad & UTV Specialist- No Open Positions
Create frequent video content in short form to use on social platforms such as Instagram Reels, Facebook Stories, YouTube Shorts, and TikToks.
Work with our YouTube channel to help create videos that provide informational benefits to viewers
Work with internal products, project vehicles, and other installs to generate content needed for product or information pages
Assist with generating digital creative assets for Social Media advertising campaigns (photos/videos)
Engage followers/commenters and reply to messages on all platforms with high quality answers to generate consumer confidence
Utilize CRM workflows and reports to gather customer content for sharing on our website and social platforms (help keep this data organized)
Be aware of KPIs to ensure your creative efforts are driving results in the right way
Proven work experience as a Content Creator or with Social Media (at least 3 years)
Proficiency in using Facebook Business and other Social Media Admin Tools
Knowledge of SEO/SEM and Google Analytics
Well-spoken and excellent written communication skills
Have experience with the Adobe Suite of programs (Photoshop, Premiere, etc)
Not afraid to get in front of the lens
Know how to work behind the lens
Desire to succeed and want to win!
Product Analyst - No Open Positions
Yes we are going to pay you to play on the internet!
Analyzing Vehicle Classifications to see if years are properly covered.
Product depth. Checking year make model ranges to see if we are missing products types or have wrong products listed.
Product information or content. It is very important to have content on product pages that best describe a product in writing or visually. Each product page should have the correct main image, products with videos from the manufacture do better for SEO, and the description should be specific for the product. If it is a generalized about the company, we need to write correct copy.
Scouting our vendors/manufactures. Looking for newly released products or products we do not have listed to add to the website. This can be done by following their social media, subscribing to their newsletters, or simply visiting their website.
Browsing the website for category accuracy. You may find something that belongs in a different category.
Product Pricing. Pricing is what makes us competitive. Many manufactures have specific MAP pricing (minimum advertised price) that we cannot go below. But we need to make sure we are priced to be competitive.
Looking for new products. Niche products are a key to success. Find products that are hot and trendy in forums and groups.
UNDERSTAND PERFORMANCE AUTOMOTIVE PARTS. We need a detailed enthusiast that knows what they are looking at.
Able to communicate to Data Team and Purchasing Team issues found.
Utilizing tools available or setting up your own organization to review data daily.
Warehouse - Shipping & Receiving Associate- No Open Positions
Handle inbound shipments dropped off from carriers
Utlize inventory management system to check products in